Website privacy.

Who we are

Our website address is: https://www.trailersgeelong.com.au

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our reviews.

Geelong Trailers and Caravans
Excellent
4.7
Based on 90 reviews
review us on
Graeme and the team were excellent to deal with, and had very good communication. Everything I asked for was done, and on time.They even talked me out of buying a roll out awning that wasn't suitable to my pop up van. Very honest of them.They will be my go to business to look after my caravan.
All good, friendly & efficient process to bring our trailer up to speed.
Excellent service, kept me informed on the time work would be completed. Works carried out as quoted I’m very happy with the result of our new annexe on our motorhome
Great local service that deserves your support..Crew expertly retro fitted an awning to my campervan, a difficult job well done..also great hospitality while I waited (thanks Trinette).
Great to deal with. Kept me informed of progress of service/repair every step of the way. Well done.
Awesome experience everyone friendly 😀 couldn't be happier.Towbar looks great 👍
Very organised and finished when indicated. Excellent service.
Great service and communication
Tow bar installation was carried out perfectly. Neat and professional job in a busy period. Communication was excellent. Customer service was on point. This company uses Australian made quality products and are old school Aussie business owners. Highly recommend.
Recently had a few things fixed up on my horse float. Cannot fault the team at Geelong Trailers and Caravans. Even on the phone before I'd booked the appointment they were so kind and helpful. They've done a ripper job on my float and I'll be recommending them to everyone. It can be difficult as a female with minimal knowledge of mechanical things but not once did I feel patronised or spoken to like I have been before. They were all so kind and friendly and took the time to answer all my questions. Thanks so much guys you're a bunch of legends.
All good no drama at all standard service.
Excellent service, we had driven from WA and were having braking issues, called Graham and he got us in the next morning. Fantastic job, he had us sorted and on our way in half an hour. Would definitely recommend.
Excellent service
I had a towbar installed by Geelong Trailers and Caravans.Dealing with Graeme and staff was a pleasure.The work they completed was done in a timely manner.I would not hesitate to recommend this business to prospective customers.
great service
What a friendly, obliging bunch of guys!!!! I could not be more pleased with the booking process, the arrival and pick up. They even added a job they didn't have on the list so now I'm all ship-shape for my next adventure. Thanks everybody!
Really helpful guys. Helped me out a day before I was going away and my trailer lights wouldn't work. Thanks again.
Just had our van serviced.Great service as always
Great service very pleased with my repairs
We're really happy with the service and communication we received when getting a towbar fitted to our Skoda. Would definitely recommend.
Tony, Graham and team at GT&C are fantastic - couldn't recommend them highly enough. Great customer service, honest & common-sense advice and recommendations and their workmanship is first rate. We'll definitely be taking our little pop-top back to them in the future.
Thanks so very much to Graham and Tony for their wonderful help with our mystery water pump issue yesterday. 🙏They were great to deal with and also provided some sightseeing tips.I would certainly recommend these for your van repairs. Cheers
Wonderful service. Excellent communication and all jobs done in a tidy and timely manner
Informative, helpful & friendly service. Never had a problem with their workmanship.
So happy that they loosened our tow ball on our car with a smile. Much appreciated
The guys were friendly &helpful on the day, they fitted the tow bar neat & clean & called when it was ready to pick up. Simple straight forward & just what was needed & had been agreed.
Serviced camper trailer brakes, checked bearings etc at very short notice.
The guys at Geelong Trailers and Caravans couldn’t have been more accommodating and helpful if they tried! We are so grateful for their prompt service and knowledgeable problem solving that provided a quick and efficient solution to a problem no one else could. Highly recommend for prompt and professional work!
graeme is a legend! he even had dog treats for my chihuahua on collection.. fitted me in and stirling job on my towbar intsall.. great pricing and very happy with service and smiles! :) dr jay
Very happy with the service and very helpful. Gave some great advice on setting up our car & caravan for better towing. Very good communication before and after service. Highly recommend.
The guys were fantastic to deal with. Polite and easy to understand. Communication was great, they kept me informed about the timelines and costs. The job was done well.
Brilliant service. Highly recommend. Graham and his team really care and go above and beyond to help. Glad to have found our geelong caravan repairer / servicer.
Perfect service and professional
Graham was thorough when booking my caravan repairs.I am grateful for the attention to detailWell done team 👏
Very professional, on time, on price caravan serviceThanks will be back.
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